Privacy Policy

Optimagestiolatam S.A.S. acts as the controller of personal data collected through this website and associated services. For any inquiries, complaints, or requests related to your personal data, you may contact us via email at privacidad@optimagestiolatam.com or visit our office at the address indicated above.

We collect the following types of personal data: • Identification data: full name, identification document number, date of birth. • Contact data: email address, phone number, residential address. • Financial data: banking information necessary to process investments and payments. • Browsing data: IP address, browser type, pages visited, time spent, cookies. • Voluntarily provided data: information submitted through contact forms or other communication channels.

Your personal data will be used to: • Manage your registration and user account on the platform. • Process and manage investments in real estate projects. • Communicate relevant information about your investments and new projects. • Comply with legal and regulatory obligations, including anti-money laundering and counter-terrorism financing (SARLAFT). • Improve the user experience and platform functionality. • Address requests, complaints, or claims.

As a personal data subject, you have the right to: • Know, update, and correct your personal data. • Request proof of the authorization granted. • Be informed about how your data has been used. • File complaints with the Superintendence of Industry and Commerce (SIC) when you believe your habeas data right has been violated. • Revoke authorization and request deletion of your data when there is no legal obligation justifying its retention. • Access your processed personal data free of charge.

Optimagestiolatam S.A.S. may transfer or transmit personal data to national or international third parties only when necessary to fulfill the purposes described, always ensuring adequate levels of protection in accordance with Colombian legislation. We will not share your data with third parties for commercial purposes unrelated to our services without your prior consent.

We implement appropriate technical, human, and administrative measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Our systems feature SSL/TLS encryption, role-based access controls, and continuous security monitoring.

Personal data will be retained for the time necessary to fulfill the purposes of processing and applicable legal obligations. Once these purposes are fulfilled, data will be securely deleted from our databases.

We reserve the right to modify this Privacy Policy at any time. Modifications will be published on this website and will take effect upon publication. We recommend reviewing it periodically.